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Terms and Conditions

Gameroompro Terms and Conditions

Company information 

Gameroompro is property of Rexera Limited

Registered address: The Black Church St. Mary's Place Dublin D07 P4AX, Ireland

Office address: 84, Spyrou Kyprianou, 4004 Limassol, Cyprus  

Office number: + 35725262795

Support number: + 35725262214

Email address:  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

If you want to get in touch with us, please check our Contact Us  page for all the necessary details. 

Your credit card statement will read BZP* +448006528775 / GRP 35725030048 / rexera 35725262795 

We reserve the right to change, amend, modify and add to these Terms and Conditions at any time. If you do not agree with the Terms and Conditions in this document, please do not use Gameroompro and do not register an account with Gameroompro.

Overview of Gameroompro

Welcome to Gameroompro, the most dynamic casual gaming social network on the Web today! Gameroompro  offers members the fun and amazing opportunity to play casual games.  Members can use credits to play games as individuals or they can challenge other members to beat their high score.

By using ‘Credits’ members can engage in either head to head or site-wide competitions. The member with the highest score wins the competition and obtains ‘Credits’ wagered by the other member. By accumulating ‘Credits’ you achieve prestige as they hold only entertainment value and can only be used to issue more challenges. ‘Credits’ have no monetary value and cannot be exchanged or redeemed for merchandise or anything else of value.

Gameroompro offers its users a unique loyalty program. Members can EARN a loyalty currency, ‘Rewards’, that can be redeemed for credit packages at the Store on the Website. ‘Rewards’ currency is earned by members based on their participation within the website and for purchased credits.

‘Rewards’ are NOT obtained by WINNING or LOSING at games or COMPETITIONS on the Web Site. Gameroompro IS NOT A GAMBLING SITE - YOU CANNOT WIN OR LOSE ANY MONEY.

Terms of Services

By engaging with the Gameroompro website, you agree to be legally bound by these Terms of Services. If at any time you do not agree with the Terms of Service, or you are involved in any activity which violates these terms, Gameroompro reserves the right to terminate your account and to void any rewards contained within. Gameroompro reserves the right to restrict access to the website, restrict use of the website, or restrict access to your account information at our sole discretion and without any prior notice or liability if you are found suspect of violating these Terms and Conditions. Gameroompro cannot be held liable for any lack of connectivity to our service that is beyond our control. The customer is responsible for all charges relating to the usage of Gameroompro, including connectivity, computer equipment and any other assistance necessary to access Gameroompro.

You consent to allow Gameroompro employees and business partners access to the personal information you have provided in order for Gameroompro to administer its rewards program, and to administer customer support and investigations. Gameroompro will not disclose the occurrence of this access to your personal information unless required by law.

Gameroompro allows for one account per customer , and access to each account is limited to only the customer who created it. Balances contained in each account may not be transferred to other accounts. In order to take part in the Gameroompro rewards program, customers must provide accurate contact information and keep this contact information constantly updated. Customers must be of legal age in order to participate in the rewards program. Customers below the legal age may browse Gameroompro, but may not participate in the rewards program.

If you already have an account and have forgotten your password, please send us a contact support form, containing the following information: your full name, address, date of birth and username. After the information you have supplied is verified, your password will be sent to the email address provided. Please make sure to change it after your first login.

At Gameroompro, services are offered on a pay-per-use basis using a currency named 'Credits'. 'Credits' are purchased in U.S.D. Promotional offers may be organized on specific dates, during specific times, or for specific customers at the sole discretion of Gameroompro. 'Credits' can only be used to obtain services offered on the Website. 'Credits' have no monetary value, and cannot be converted back into US currency or any other monetary instrument. 'Credits' have a validity period: an account dormant for more than 90 days will have its credit balance made void. If you login at least once every 90 days, the Credits and Rewards associated with the account will remain available for an unlimited period of time.

Gameroompro offers its registered users a loyalty program using a currency named 'Rewards'. 'Rewards' currency is only redeemable for credit packages available at our Online Store. 

Refund Policy

10 days 100% Money Back GUARANTEED!

Gameroompro will provide, within five (5) business days upon customer request, a transaction history of the dates, amount of U.S. dollars spent, and number of Credits purchased. Customers who wish to refund their Credit purchases or Deposits may make a special request to Gameroompro. We offer you a Money Back Guarantee within the first 10 days after the purchase has been approved. Gameroompro reserves the right to approve or decline these requests at their sole discretion. Customers who wish to request a refund should make sure not to purchase any services using Credits, or spend any funds prior to their request. Upon receipt of a refund request, Gameroompro reserves the right to terminate the user account and their access to Gameroompro immediately.

 

Games

Scoreboards for games (Puzzle, Brain and Arcade Games) played are stored in our internal database and all prizes awarded for promotions are based on the findings of said database. All disputes in regard to scores will be looked into and verified by using our database. A house edge is removed from all transactions in our games of chance. This house edge is used in creating promotions, tournaments and covering operating expenses. All new registrations are automatically provided with a number of free Credits which can be used to play games at Gameroompro. Additional Credits can be obtained by completing tasks on the website (referred to as iActivities). These iActivities can be completed at no cost to the customer, and include actions such as logging in, completing your profile and agreeing to subscribe to our newsletter.

Gameroompro administers its rewards program using Rewards. Rewards have no monetary value, and are redeemable only for credit packages made available through the Gameroompro Rewards Program. Reward items may not be exchanged for any currency. For more information on how to earn rewards, please visit our Rewards Info ( link to rewards info) page. Once you have accumulated at least 3 rewards, you can exchange them for more credits, by accessing the Redeem Rewards  page. If you need further assistance, please contact Customer Service.

Gameroompro will operate games and hold contests, promotions and tournaments. Each of these event is governed by its own set of rules. Gameroompro may limit access to these events at their own discretion if they find any customer engaging in any behavior which circumvents, disobeys, misuses or takes advantage of these rules. Gameroompro reserves the right to modify the rules for each event without notice.

Gameroompro will terminate the account of any user who makes use of Gameroompro in any way, directly or indirectly, which is not deemed to be fair use by Gameroompro.

Gameroompro offers a promotional draw for Credits on a daily, weekly and monthly basis. There is no cost to enter these draws, and the Credits prize has no monetary value. Each customer is limited to one (1) entry per draw. The winner is selected by a random number generator, which is entirely random to the knowledge of Gameroompro, however Gameroompro accepts no liability for the true randomness of the drawing process.

Gameroompro provides its users with both a a public chat room and a message forum. Gameroompro is not liable for any inappropriate language or opinions expressed through these public areas. Gameroompro expects our customers to refrain from using foul language, expressing racism, sexism, or any other offensive language or opinions. Private or public messaging, chat rooms and forums may not be used to send messages containing advertising for any products, services or websites. Any photos that are found to be pornographic or explicit in any way will be removed at once, and we reserve the right to terminate any account that exhibits this behavior. If any customer is found to violate these expectations, their ability to participate in public forums, to post public messages, or to chat may be removed, and their account may be terminated. If you find any offensive materials (photos, text, chat or messages) on Gameroompro, please write us with a description of the offensive material and the location on the website where you found the offensive materials.

Gameroompro provides each customer with a public profile which they may modify and use to represent themselves to other customers of Gameroompro. The information you post on these public pages ia a matter of personal discretion. Gameroompro accepts no liability for any personal damages obtained through the misuse of information on these pages. Gameroompro provides you with the ability to edit or remove any information posted to these pages, however, Gameroompro is also not liable for any copies made by Gameroompro, or third parties of old information (through cache or otherwise).

Your Credits and Rewards have unlimited availability as long as you log in at least once every 90 days. Accounts will expire after 90 days of inactivity. At that time, the username will no longer be reserved, and any Credits or Rewards in the account will become void.

Fairness Statement

Gameroompro has taken every measure to ensure that the games and services contained within our website are fair, and that each customer has equal opportunity at winning games. Gameroompro is not liable for any outcome caused by events which are beyond our control such as the speed of one user 's Internet connection over others, the momentary lack of stability of the Internet or the physical location of the customer on the globe.

Processing

All financial transactions are carried out by Rexera Limited, The Black Church St. Mary\'s Place Dublin D07 P4AX, Ireland, + 357 252 62 214. To protect your privacy, Gameroompro does not store credit card information, and as a result is unable to provide detailed transcripts of financial transactions. You are advised to print all transactional data, invoice numbers and statements provided to you at the time of your transaction.

Please note that the amount of Credits you decide to acquire can range within the $10 - $500 range. After each successful purchase, you will be given bonus Rewards depending on your purchased amount. 

Third Party Advertisements

Gameroompro will make available memberships, discounts, sales, products, offers and information from third parties to our customers through advertising and iActivities. When possible, Gameroompro will allow the customer to earn Rewards by participating in offers with these third parties. Gameroompro will not provide contact information to any third party without the user's prior written consent, unless required to do so by law. Customers who access our iActivity feature are subject to the Terms and Conditions of each third party advertiser, once the mentioned website is visited. Please read the third party website Terms and Conditions before engaging in any action on the website. If any customer is found to be in breach of any third party Terms and Conditions, Gameroompro reserves the right to remove any rewards earned through the third party interaction, and in some cases reserves the right to terminate their Gameroompro account. Gameroompro will never share any billing information, with a third party, unless required to do so by law.

Gameroompro does not endorse any product or service which may be linked to, or linked from Gameroompro or our third party advertisers, nor has Gameroompro attempted to confirm the accuracy of or verify the legitimacy of any product or service provided by our third party advertisers. Gameroompro accepts no liability for the security of your information, or the behavior of our partners. Gameroompro recommends that you use your discretion before completing any transaction with these third parties.

Use of Content

Any and all images, promotional materials, video, games, text, music, sounds, or any other material displayed on Gameroompro is the property of Gameroompro and/or its partners and is protected by the copyrights of Gameroompro or its partners. You are specifically forbidden by this contract and applicable law from reproducing, changing, distributing, promoting, or making use of these materials in any way without a valid license to do so.

If, at our request, you supply us with content (for example, text postings, images and other media) or any creative suggestions, advice or ideas, the submissions shall become the property of Gameroompro. Gameroompro will not be liable for the use or disclosure of your submissions and you agree herein to indemnify and defend Gameroompro against any claims arising out of alleged copyright or trademark infringement resulting from the use of content you submit to Gameroompro. An exception will be made for any illegal materials, which will not be accepted by Gameroompro and are the sole responsibility of the submitter. Any illegal materials will be removed from Gameroompro at the time of their discovery.

If you suspect that your own copyrighted materials or the copyrighted materials appear on Gameroompro without license, please contact Gameroompro with a description of the copyrighted work that you claim to be infringed; a description of where on Gameroompro the material was found; an electronic or physical signature of the owner of the copyrighted material; a statement by you that the information contained in your document is accurate and that you are authorized to work on the behalf of the copyright owner.

Termination of Account

A.            Termination by You. You may terminate your Account at any time. You may cease use of the Platform at any time. Your cancellation of an Account, or your cessation of use of any service or request that access to the Platform be terminated, will not entitle you to any refund, including of any fees. You may terminate your Account at any time and for any reason by contacting our Customer support informing Gameroompro that you wish to terminate your Account.

B.            Termination by Gameroompro. Gameroompro may terminate your Account or suspend, withdraw, restrict or remove all or any part of our Services at any time in the event that (i) Gameroompro ceases providing such services to similarly situated Users generally for business or operational reasons, or (ii) you breach any terms of this Agreement (including the Privacy Policy ). In the event that your Account is terminated or cancelled by Gameroompro for a violation of this Agreement or improper or illegal activity, no refund, including of any fees or of any unused credit in your account, will be granted.

Anti-Money Laundering  Policy

Rexera Limited, a limited liability company organized and existing at: TheBlack Church St. Mary's Place Dublin D07 P4AX Ireland registered in Ireland with reg. no. 613661 certifies that policies and procedures for the prevention of money laundering and terrorist financing are in place.

www.gameroompro.com is committed to preventing laundering and to eliminating risks such as reputational risk, legal risk and regulatory risk. www.gameroompro.com pledges to attend to its social duty and to prevent serious crimes by not allowing its systems to be abused in furtherance of these crimes.

To this end, www.gameroompro.com will:

•             Not accept anonymous accounts or accounts in fictitious names such that the true beneficial owner is not known:

•             Not register players who are not of legal age;

•             Only register a single account in the name of a particular person;

•             Transfer refunds back to the same route from where the funds originated

www.gameroompro.com is always up to speed in regards to both national and international initiatives designed to prevent money laundering. It pledges to protect at all times this website, application, and operations and to safeguard its reputation from the threat of money laundering.

Know Your Customer Policy

Rexera Limited, a limited liability company organized and existing at: The Black Church St. Mary's Place Dublin D07 P4AX Ireland registered in Ireland with reg. no. 613661 certifies that KYC policies and procedures for the prevention of identity theft or any other illegal activity are in place.

The below KYC procedures are in place on Gameroompro.com:

Gameroomproo.com’s identity verification procedure requires the User to provide Gameroompro.com with reliable, independent source documents, data or information (e.g., national ID, international passport, bank statement, utility bill). For such purposes Gameroompro.com reserves the right to collect User’s identification information for the AML/KYC Policy purposes.

Gameroompro.com will take steps to confirm the authenticity of documents and information provided by the Users. All legal methods for double-checking identification information will be used and Gameroompro.com reserves the right to investigate certain Users who have been determined to be risky or suspicious.

Gameroompro.com reserves the right to verify User’s identity in an on-going basis, especially when their identification information has been changed or their activity seemed to be suspicious (unusual for the particular User). In addition, Gameroompro.com reserves the right to request up-to-date documents from the Users, even though they have passed identity verification in the past.

User’s identification information will be collected, stored, shared and protected strictly in accordance with the Gameroompro’s Privacy Policy and related regulations.

Once the User’s identity has been verified, Gameroompro.com is able to remove itself from potential legal liability in a situation where its Services are used to conduct illegal activity.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT Gameroompro SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Gameroompro HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE Gameroompro SERVICE AND/OR PARTICIPATE IN THE Gameroompro ACTIVITIES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE Gameroompro SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE Gameroompro SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE Gameroompro SERVICE OR OPERATION OF THE Gameroompro ACTIVITIES. IN NO EVENT SHALL Gameroompro'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOTLIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE Gameroompro SITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR PASSWORD AND ACCOUNT. FURTHERMORE, YOU ARE ENTIRELY RESPONSIBLE FOR ANY AND ALL ACTIVITIES WHICH OCCUR UNDER YOUR ACCOUNT. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS Rexera Limited, ITS PARENTS, AFFILIATES AND SUBSIDIARY COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS AND AGENTS FROM ANY AND ALL THIRD PARTY CLAIMS, LIABILITY, DAMAGES AND/OR COSTS (INCLUDING, BUT NOTLIMITED TO, ATTORNEYS FEES) ARISING FROM YOUR USE OF OUR SERVICES, YOUR VIOLATION OF THE TERMS OF SERVICE OR YOUR INFRINGEMENT, OR INFRINGEMENT BY ANY OTHER USER OF YOUR ACCOUNT, OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANY PERSON OR ENTITY. YOU AGREE TO IMMEDIATELY NOTIFY Rexera Limited OF ANY UNAUTHORIZED USE OF YOUR ACCOUNT OR ANY OTHER BREACH OF SECURITY KNOWN TO YOU.

You are advised to print all transactional data, invoice numbers and statements provided to you at the time of your transaction. To protect your privacy, Gameroompro does not store credit card information, and as a result is unable to provide detailed transcripts of financial transactions.

 

Any dispute as a result of these terms and conditions shall be settled according to Ireland laws.

 

This policy was last updated on February 28th 2020. 


 


Rexera Limited, The Black Church St. Mary's Place
Dublin D07 P4AX, Ireland.
Contact Us: +35725262795, Email address: [email protected]




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